Technical questions: Always in the first instance contact the store where you purchased the product. They are experts and can in most cases help right away
The lamp that I bought do not look quite the same as in the pictures. Why?
Sometimes we are forced to make some changes in design or size of the fixture will be as good and safe as possible. Usually the changes are only inside the fixtures but sometimes the look is changing a little. Are there major changes and we will take new pictures and publish to our website. It is printed in catalogs, etc. Unfortunately, you can not change.
As for variations in color so it can be a big difference in how the different hues are displayed on different computer screens.
Like most companies, we reserve the right to make changes in product range, design and workmanship.
Light bulbs supposed to be banned within the EU. What is it applicable?
Click on the link below so we can see the timetable for phasing out light bulbs.
May I as an individual purchase lamps directly from you?
No, we only sell to stores. Please use our återförsäljarsök to find the closest store. Search the site here.
Do you want a good overview of our catalog, you can download our catalog (PDF format). Download the catalog here.
Q: Can you buy spare glass / screens / dimmer?
Answer: Some of our products you can buy separate glass / screens / dimmer. Order through your local dealer.
Question: Where can I find a dealer near you?
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Click on the "Dealer Locator" and search by city.
Q: Can I have spots in my sauna?
Answer: None of Markslöjds recessed lighting may be used in a sauna. Markslöjd has only fixtures for placement in the bathroom (IP21, IP23, IP44).
Q: My light pole begin to see a worn and dull. What can I do?
Answer: We recommend to lubricate your lamppost with any oil or the like. Ex. linseed oil. This protects the pole. Do you live near the ocean, you have to lubricate it several times during the year.
Q: Can I as an individual to buy directly from you?
Answer: No, we only sell to stores. Please use our search function on our website to find the nearest store. ("Dealer Locator".)
Question: Can you connect the unit with an external cable?
Answer: In most of Markslöjds fixtures, this is not possible. The damage to the fixture no guarantees.
Question: Was the back of the wall fixture is cable input?
Answer: This can vary depending on the design of the fixture, contact your dealer.
Question: How does your light fixtures with sensor? Can be set so the lights all the time?
A: These lights when operating in the dark / dusk.
Q: Can you send catalogs to us (Private)?
Answer: Unfortunately, we only catalogue for our dealers. www.markslojd.se, and "browse" in our catalogs.
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Question: How do you remove lamps from your fixtures? (GU10 & GU10mini)?
A: Attach the included suction cup on the lamp glass and then turn left.
Question: Is it possible to dim a CFL?
Answer: Generally no, but there are CFLs that are dimmable.
Question: How do I find out in which shop I can buy a specific lamp?
Answer: Search our reseller and call or visit a store in your neighborhood. Have they no light at home, it takes usually no more than a few days before the delivery by us are in the store.
Q: Is it possible to buy loose paper stars?
Question: On the product information is the Class 1, Class 2 or Class 3.
What are these different classes?
All fixtures are labeled with the type of installation class to which they belong.
- Class I means that the fixture should be connected to a grounded outlet.
- Class II means that the sensor is "double insulated" and must not be grounded.
- Class III means the luminaire is equipped with a transformer that is not "built-in".
The transformer is therefore able to disconnect and replace.